Lessons from the Hulk – Don’t Throw Things at Teachers

December 9, 2010

As a boy, whenever I was asked the perennial question –‘What do you want to be when you grow up?’ – The answer for me was obvious – “The Incredible Hulk” – What else could a young lad growing up in the seventies say?

It’s still the answer I give now.

I spent hours watching the TV show – the great Bill Bixby played David Banner – the forlorn alter ego of Lou Ferrigno’s eponymous green giant. It was a show full of excitement and mystery too. For example, how come Bill Bixby’s purple cords didn’t split round the waist? Why didn’t the Hulk have David Banner’s hairstyle? The biggest mystery of all was, of course, Bill Bixby’s reluctance to take full advantage of his powers. “Don’t make me angry,” he repeated, “You wouldn’t like me when I’m angry.” Ever the drifter,  David Banner’s sole life mission – in which he failed to a staggering degree – was to avoid situations that might lead him to lose his temper – (my favourite was when David found himself at the controls of a pilot-less plane – as you do – he spends three excruciating minutes in mid-change fighting the demon raging within whilst also trying to land the plane. TV gold!)

But why the reluctance? Can you imagine if every time you got angry you turned into a six-foot eight raging green monster? Why would you ever want to remain calm? I’d wind myself up for fun! The next time a teacher came to my door with the intention of upsetting me, I’d look up (possibly throw in a wink) and say “Come on – make me angry! I dare you!” – I’d probably make that high-pitched sound effect they used during the TV show and flash the lights – “Come on…look I feel my blood pressure rising already. Oh, is that a ripping sound?” I mean that’s power for you! The teachers would quickly become self-policing – “Don’t make him angry,” they’d whisper. Brilliant!

So this month’s tip – Let’s get angry!

Well, actually, no. It’s not.

I’ve had my hulk-like moments –I’ve shouted, thrown books off shelves, even kicked my own office door. It’s understandable – management is a high-pressure job – lots of stress, problem solving, people constantly demanding your attention. But getting angry never solves anything and usually makes you look a complete…idiot.

Your responsibility is to help people do their jobs effectively. The only way to do this is to have effective communication with all your team.  You can’t have effective communication if you lose your temper – it produces days, weeks, months of rebuilding the relationship.

So my real tip is this – It’s Ok to feel angry. But it’s not OK to express your anger. So no matter how great the temptation – Don’t throw things at teachers. Don’t lose your temper.

Somebody once declared that all great management decisions come from love. Turning green, ripping your purple cords and smashing up the staffroom doesn’t say ‘I love you.’

Next time you feel angry go outside, take a walk, count to ten and come back and show the teachers that you love them…because you do, don’t you?

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